Masseur.app 2026 Update: New Booking Workflows, Group Sessions, and Enhanced Security

We’re excited to share our most significant product update yet. Over the last year, our team focused on flexibility: improving the booking experience for clients, supporting multi-therapist workflows for clinics, and strengthening data security across the platform. This release reflects months of therapist feedback, beta testing, and third-party security audits.

What’s new

1. Flexible booking workflows

We introduced a customizable booking flow that admins can adjust per service. Key features include:

• Service-specific intake forms — collect targeted medical history only when needed
• Smart duration suggestions — the app recommends session lengths based on package history and therapist notes
• Client self-scheduling windows — clients can choose same-day or advanced bookings limited by therapist preferences

2. Group sessions and workshops

Many clinics requested support for group-based services like prenatal classes, self-care workshops, and corporate wellness sessions. Our group feature provides:

• Capacity management and waitlists
• Group payment split and attendee check-in
• Automated reminders and materials distribution for registrants

3. Team workflows for multi-therapist clinics

We added tools for clinics to manage schedules, shared resources, and team payouts:

• Role-based permissions: owners, managers, therapists, and front desk
• Shared client records with therapist-level privacy controls
• Commission templates and automated payouts

4. Enhanced security and compliance

Protecting client data is our top priority. Updates include:

• Encrypted records at rest and in transit
• Two-factor authentication (2FA) for all user roles
• Audit logs for administrative actions

For clinics handling protected health information, we now offer configurable compliance settings to support local regulatory needs.

Why this matters

Therapists and clinics juggle back-office complexity while trying to provide great care. These features reduce friction by:

• Allowing more precise intake and fewer unnecessary questions
• Supporting revenue diversification with workshops and group offerings
• Making team operations transparent and fair

Beta highlights and early feedback

During our beta, clinics reported a 22% drop in no-shows after implementing smart reminders and a 15% increase in workshop revenue when using group session templates. Front-desk teams appreciated bulk attendee check-in and the ability to quickly reassign bookings when schedules changed.

Migration and training

Migrating is straightforward. We provide:

• One-click import for existing services and clients
• Step-by-step onboarding checklists for clinics
• Live webinars and recording archives to train staff

Pricing and availability

These features are rolling out starting January 2026. Group sessions and team workflows are included on our Pro and Clinic plans. Security upgrades are applied to all accounts. We continue to offer a free tier for solo therapists with basic scheduling and payment support.

Feedback loop

We build features with therapist input. If you have a workflow we missed, share it through the in-app feedback or join a weekly user research session. Your real-world challenges shape our roadmap.

“We built these features because therapists told us they needed less admin and more time to focus on care.” — Ava Morgan, Founder

Roadmap preview

Upcoming items include:

• Integrated outcomes tracking to support evidence-based practice
• Client-facing exercise libraries with therapist-curated routines
• Payroll integrations for larger clinics

We’re excited about the direction and grateful to the therapists who participated in beta testing. If you want early access to upcoming features, sign up for the Masseur.app beta program from your dashboard.

Questions? Visit our Help Center or contact support@masseur.app for migration assistance or feature requests.